Information Technology

Mission Statement

The City of West Burlington's IT Department is dedicated to safeguarding the integrity, confidentiality, and availability of our city's digital assets and information systems. We are committed to implementing and maintaining a robust cybersecurity framework aligned with the National Institute of Standards and Technology (NIST) Special Publication 800 series (SP800). Through proactive risk management, continuous monitoring, and comprehensive incident response planning, we aim to protect the city's critical infrastructure, ensure compliance with federal and state regulations, and preserve public trust. Our mission is to create a secure and resilient digital environment that supports the city's operational excellence and serves the needs of our citizens with the highest standards of security and service.

Duties and Responsibilities:

  • Implementing and overseeing the city's cybersecurity program.
  • Aligning cybersecurity and city objectives.
  • Deploying Incident Response Activities.
  • Managing business continuity and disaster recovery.
  • Maintain network Infrastructure and hardware.
  • Upgrading, installing, and configuring application software and computer hardware.
  • Troubleshooting and providing technical support to employees.

CISA CyberSecurity Alerts

  1. Pro-Russia Hacktivists Conduct Opportunistic Attacks Against US and Global Critical Infrastructure

    Summary Note: This joint Cybersecurity Advisory is being published as an addition to the Cybersecurity and Infrastructure Security Agency (CISA) May 6, 2025, joint fact sheet Primary Mitigations to Reduce Cyber Threats to Operational Technology...

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  2. CISA Shares Lessons Learned from an Incident Response Engagement

    Advisory at a Glance Executive Summary CISA began incident response efforts at a U.S. federal civilian executive branch (FCEB) agency following the detection of potential malicious activity identified through security alerts generated by...

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  3. Countering Chinese State-Sponsored Actors Compromise of Networks Worldwide to Feed Global Espionage System

    Executive summary People’s Republic of China (PRC) state-sponsored cyber threat actors are targeting networks globally, including, but not limited to, telecommunications, government, transportation, lodging, and military infrastructure networks....

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  4. CISA and USCG Identify Areas for Cyber Hygiene Improvement After Conducting Proactive Threat Hunt at US Critical Infrastructure Organization

    Summary The Cybersecurity and Infrastructure Security Agency (CISA) and U.S. Coast Guard (USCG) are issuing this Cybersecurity Advisory to present findings from a recent CISA and USCG hunt engagement. The purpose of this advisory is to highlight...

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  5. #StopRansomware: Interlock

    Summary Note : This joint Cybersecurity Advisory is part of an ongoing #StopRansomware effort to publish advisories for network defenders that detail various ransomware variants and ransomware threat actors. These #StopRansomware advisories...

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  6. Ransomware Actors Exploit Unpatched SimpleHelp Remote Monitoring and Management to Compromise Utility Billing Software Provider

    Summary The Cybersecurity and Infrastructure Security Agency (CISA) is releasing this advisory in response to ransomware actors leveraging unpatched instances of a vulnerability in SimpleHelp Remote Monitoring and Management (RMM) to compromise...

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